Academy Lead (fulltime)
Werken én impact maken? Come & join us.
Location: Amsterdam
About Marie-Stella-Maris
Marie-Stella-Maris is a renowned lifestyle brand dedicated to making a positive impact on the world through our unique products and initiatives. Our mission is to provide clean drinking water and better hygiene to those in need, while offering premium quality home and body care products. With a commitment to sustainability and social responsibility, we aim to inspire change and promote well-being.
About the position
As Education Manager you are responsible for designing, implementing, and managing the Marie-Stella-Maris Academy. This initiative aims to enhance knowledge, skills, and engagement across retail teams, resellers, and HQ staff, empowering them to effectively represent our purpose-driven brand. The role’s ultimate objective is to strengthen sales performance, align teams with our sustainability mission, and maintain our premium positioning.
Your key responsibilities will be:
- Create the framework, structure, and learning strategy for the academy, incorporating a mix of formats (e-learning, workshops, in-person training). Define measurable KPIs to track the success of the academy.
- For our Retail teams focus on sales techniques, product training (features, benefits, and usage), and customer experience, in collaboration with the Retail Operations Director. For resellers provide brand education, product storytelling, positioning strategies, and in-depth product training to ensure consistency in customer communication. Offer onboarding programs for our HQ staff, role-specific training, and product knowledge sessions to align teams with brand values and offerings.
- Develop modules highlighting the unique selling points of all products, including their ingredients, usage, and alignment with the brand’s sustainability mission. Train teams to communicate the value of premium quality and natural ingredients effectively to customers. Ensure resellers are equipped to position products in line with Marie-Stella-Maris' premium market positioning.
- Partner with HR to align academy content with company culture and employee development goals.
- Oversee the end-to-end development and rollout of the academy. Manage budgets, timelines, and resources efficiently. Ensure seamless implementation across teams and locations.
- Monitor training effectiveness through feedback, performance metrics, and KPIs. Adapt and evolve the academy to align with emerging business needs and trends.
Your profile
- Minimum of 5 years of experience in retail, marketing or other commercial, pre is experience in developing learning programs or academies, ideally in retail or a premium brand environment.
- Proven ability to manage complex projects with multiple stakeholders and deadlines.
- Expertise in retail education, including sales training for sales teams and resellers, with a focus on product training.
- Strong collaboration skills to work with senior leaders and subject-matter experts.
- Familiarity with training tools, e-learning platforms, and instructional design methodologies. Preferably MobieTrain.
- Proactive, commercial, and innovative mindset to develop scalable and impactful solutions.
- Excellent communication skills, both written and verbal.
- Affinity with sustainability and purpose-driven brands.
- [Preferred] Bachelor’s or Master’s degree in Marketing, Psychology, Communications, Education, Human Resources, or a related field.
What we offer
- Competitive salary
- 25 vacation days + 2 days for social responsibility + your birthday off
- Workcation
- Pension
- 20% discount on Marie-Stella-Maris products
- Free refills at the office and in stores
- Optional lease bike by Lease-a-bike (or other form of travel expense reimbursement)
- A healthy lunch at the office
- An iPhone and laptop
Interested?
Do you think you're the perfect candidate for the role? We'd love to hear from you. You can apply via the button below, and you might be invited for an initial meeting.
If you have any questions, feel free to contact us at Careers@Marie-Stella-Maris.com.
- Team
- Marketing
- Locaties
- Headquarters NL
Over Marie-Stella-Maris
Marie-Stella-Maris is een Nederlandse sociale onderneming met een missie. 'Toegang tot schoon water en hygiëne voor iedereen, wereldwijd!' Met de verkoop van mineraalwater, body care en luxe huisparfums, dragen wij hieraan bij.
Academy Lead (fulltime)
Werken én impact maken? Come & join us.
Het sollicitatieformulier wordt geladen